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Order Processing and Cut-Off Time
All orders are processed during our regular business hours, which are Monday through Friday, 9:00 AM – 5:00 PM (GMT-05:00).
Any orders placed after business hours, on weekends, or public holidays will be processed on the next working business day.
Once an order is confirmed and payment is received, our team begins the fulfillment process — verifying product quality, preparing packaging, and scheduling dispatch with our trusted courier partners.
Handling Time
Vorte requires 1 to 3 business days of handling time before your order is shipped. During this period, each product is carefully inspected and packed to ensure it meets our quality standards.
We value precision and care over speed, ensuring that you receive your items in perfect condition.
Transit Time
Once shipped, your order typically takes 2 to 5 business days to reach its destination, depending on your location within the United States.
We collaborate with reliable U.S.-based carriers who offer efficient and trackable delivery services to every state.
Total Delivery Time
Combining handling and shipping times, you can expect your order to arrive within 3 to 8 business days after placing it. This timeline applies to all U.S. states, including remote and rural areas, though minor delays may occur due to local carrier schedules or weather conditions.
Shipping Fee
We keep our pricing simple and transparent — Vorte charges a flat $20 shipping fee per order.
This means no matter how many jackets you order or where in the U.S. you’re located, you’ll pay only one fixed shipping cost. There are no hidden charges or additional handling fees at checkout.
Domestic Shipping Only (No International Shipping)
Currently, Vorte only ships within the United States.
We do not offer international shipping at this time. Orders placed from outside the U.S. will not be processed and will be automatically canceled with a full refund if payment was made.
We are continually reviewing our logistics to expand in the future, but for now, all deliveries remain domestic.
Shipping Confirmation and Tracking
Once your order ships, you’ll receive a shipping confirmation email containing your tracking number and carrier details. You can track your shipment directly through the carrier’s website to monitor progress in real time.
If you haven’t received your tracking information within 48 hours after your order is shipped, please check your spam or promotions folder, or contact our support team for help.
Delivery Conditions
Please ensure that the shipping address you provide at checkout is complete and accurate. Vorte is not responsible for delivery delays or failed shipments resulting from incorrect or incomplete addresses.
Some deliveries may require a signature upon receipt to confirm delivery. If you’re unavailable at the time of delivery, the carrier may leave a notice with re-delivery or pickup instructions.
Lost or Delayed Packages
Although we work with reputable carriers, external factors such as weather conditions, route disruptions, or carrier issues can occasionally cause delays. If your order seems lost or has not arrived within the estimated delivery window, contact our customer support team immediately. We’ll investigate the issue and work with the carrier to provide a resolution as quickly as possible.
Damaged Packages
If your parcel arrives damaged or appears tampered with, please take clear photos and contact us right away. We will verify the situation and arrange a suitable resolution, which may include a replacement or a refund depending on the extent of the damage.
Shipping Policy Updates
Vorte reserves the right to update or modify this Shipping Policy at any time without prior notice. Any updates will be published on this page, and the revised policy will take effect immediately upon posting.
Business Details
Business Name: Vorte
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (GMT-05:00)
Business Phone: +1 (407) 8942 1299
Business Email: contact@vorte.shop
Business Address: 3100 Dawley Ave, Orlando, FL 32806, USA