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A1: Vorte offers a range of women’s jackets in different styles, colors, and sizes. All available products are listed on our website with complete details.
A2: No, creating an account is not required. You can place an order directly using your contact and shipping details at checkout.
A3: Simply visit our website, select the item you want, choose the size and color, and click “Add to Cart.” After reviewing your cart, proceed to checkout and complete payment.
A4: Orders can be canceled or modified only before shipment. Once an order has been dispatched, it cannot be changed. Please contact us as soon as possible if you need assistance.
A5: After placing your order, you will receive an email confirmation containing your order number and purchase details.
A6: Orders are handled within 1 to 3 business days (Monday to Friday, during business hours). You will receive a notification once your order is shipped.
A7: A flat shipping fee of $20 is applied to all orders. There are no additional taxes or hidden charges.
A8: No, Vorte currently ships orders only within the United States. We do not offer international delivery at this time.
A9: Total delivery time, including handling and transit, typically takes between 3 to 8 business days depending on your location.
A10: We use reliable domestic shipping partners in the United States. Tracking details will be sent via email once your order is shipped.
A11: After your order has shipped, you’ll receive a tracking link by email. You can use this link to view your shipment status and estimated delivery date.
A12: Please contact us immediately at contact@vorte.shop before your order ships. Once the package is dispatched, address changes cannot be made.
A13: No, Vorte does not charge any sales tax. Only a flat $20 shipping fee is added to your total.
A14: Vorte accepts secure online payments through major debit and credit cards, PayPal, and other available options at checkout.
A15: Yes. All transactions are processed through secure payment gateways that use encryption to protect your information. Vorte does not store your card details.
A16: Yes. Returns are accepted within 14 days of delivery if the item is unused, unworn, and in its original packaging. Please review our Return Policy for full details.
A17: The customer is responsible for the cost of the return shipping label unless the return is due to a Vorte error (e.g., wrong or defective item).
A18: Refunds are processed within 2 business days after the returned item passes inspection. Depending on your payment provider, it may take an additional 8 days for the funds to appear in your account.
A19: Shipping fees are non-refundable unless the return is due to an error caused by Vorte.
A20: Please contact us within 48 hours of delivery with photos of the product and packaging. We will review your claim and assist with a replacement or refund.
A21: If your order hasn’t arrived within the expected timeframe, contact us with your order number. We’ll check the status with the carrier and provide an update.
A22: At this time, Vorte does not offer direct exchanges. You may return the original item and place a new order for the desired size or color.
Business Details
Business Name: Vorte
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (GMT-05:00)
Business Phone: +1 (407) 8942 1299
Business Email: contact@vorte.shop
Business Address: 3100 Dawley Ave, Orlando, FL 32806, USA